Do you have questions about our products, your order – or need help with something else entirely?
You are always welcome to contact us. We do our best to reply quickly and properly.

Frequently Asked Questions

Sej Design is Danish design with a focus on aesthetics, function, and high-quality materials. The products are created for everyday life – with clean lines, calm colours, and a timeless expression.

Our products are designed in Denmark and produced in Europe with a focus on quality, durability, and responsible production conditions.

 
We primarily work with high-quality PUR rubber, which is:
 
  • Durable and flexible
  • Easy to clean
  • Suitable for everyday use
  • Free from harmful substances
All products can:
 
  • Wash by hand with warm water and mild soap
  • Place in the dishwasher (top shelf recommended)
 

Yes, many of our products are also suitable for outdoor use, as the materials are robust and weather-resistant. However, prolonged exposure to direct sunlight may affect the colour over time.

Delivery times are typically 1-3 working days within Denmark. During busy periods or promotions, delivery may take a little longer.

The shipping cost depends on the delivery method and order size. The final price will always be displayed before you complete your purchase.

Yes. You have a 14-day right of return from the date you receive your order, provided the item is returned unused and in its original packaging.

Contact us by email with your order number, and we will guide you through the returns process.

If you receive a damaged or faulty item, please contact us as soon as possible – preferably with pictures – and we will find a solution with an exchange or refund.

Yes, we work with selected retailers and businesses

Send a message

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– then we will get back to you as soon as possible, usually within 1–2 working days.

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